Kyrin Gifts And Accessories

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Return/ Exchange And Refund Policy

Return and Refund Policy

Last updated: January 29, 2025

Thank you for shopping at Kyrin Gifts And Accessories!

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Kyrin Gifts And Accessories, Mumbai – 400089.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Kyrin Gifts And Accessories, accessible from https://kyringiftsandaccessories.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

The following terms are applicable for any products that You purchased with Us.

1. No Return, No Exchange, No Refund Policy

At Kyrin Gifts And Accessories, all sales are final. We do not accept returns, exchanges, or refunds on any purchases. Please ensure you review all product details and specifications before making a purchase to ensure satisfaction with your order.

2. Damaged or Defective Products

While we do not accept returns or exchanges, we take quality control very seriously. In the unlikely event that your product arrives damaged or defective, please contact us within 2 days of receiving your order. We will assist you in resolving the issue by either offering a replacement (if available) or issuing a store credit.

Live Unboxing Video Requirement for Damage Claims

To ensure a smooth and fair process in the event of receiving a damaged product, we require a live unboxing video (without any edits or cuts) as part of the damage claim process. This video must clearly show the condition of the item at the time of unboxing, including any visible damage. Please ensure that the video is recorded in real-time, starting from the moment you open the package. Claims for damaged items will not be processed without this required footage.

3. Incorrect or Missing Items

If you receive an incorrect item or if an item is missing from your order, please notify us within 7 days of receipt. We will verify the issue and, if applicable, arrange for a replacement or correction.

Live Unboxing Video Requirement for Incorrect or Missing Item Claims

To assist with any claims regarding incorrect or missing items in your order, we require a live unboxing video (without any edits or cuts). This video should clearly show the entire unboxing process, including the contents of the package and the condition of each item received. The video must be recorded in real-time, starting from the moment you open the package. Claims for incorrect or missing items will not be processed without this required video evidence.

4. Shipping Costs

Please note that shipping costs are non-refundable. Customers are responsible for the shipping fees when returning an item, and the cost of return shipping will be borne by the customer. We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

5. Changes to the Policy

We reserve the right to update or modify this Return and Refund Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website.

6. Contact Information

If you have any questions about our Returns and Refunds Policy, please contact us:

Thank you for shopping at Kyrin Gifts And Accessories! We appreciate your business and aim to provide you with the best possible shopping experience.

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